Shipping Policy
We ship from Malaysia. Shipping availability, charges, carrier options and delivery estimates will be shown at checkout or confirmed in writing before an order is accepted.
We do not currently make a general delivery-time promise. Dispatch and delivery depend on stock confirmation, the delivery address, the selected carrier and circumstances outside our control.
Please provide a complete, accurate delivery address and contact details. We may contact you if information is missing or an address cannot be serviced.
Risk of loss transfers as required by applicable Malaysian law and the terms confirmed for your order. Please inspect your parcel promptly and contact us at eliteskysupply@outlook.com if it arrives damaged, incomplete or appears to have been tampered with.
This policy does not limit rights that cannot be excluded under Malaysian law. ELITE SKY SUPPLY SDN. BHD. is located at 195, Lebuh Carnarvon, 10100 George Town, Pulau Pinang, Malaysia.